eFax is one of the oldest and most recognizable online fax services and in 2026 it remains a popular software for sending and receiving faxes from a Mac, iPhone, iPad or Windows PC without needing a fax machine.
Owned by Consensus Cloud Solutions, eFax has evolved from a basic internet fax service into a more business-focused platform with mobile apps, cloud storage integration, electronic signatures and enterprise-grade compliance options.
In this updated eFax review, we tested how well it works on modern Macs including Apple Silicon Macs running the latest versions of macOS, looked at pricing, usability, security and how it compares to newer competitors.
eFax Pricing (2026)
eFax pricing has increased steadily over the years and it is now one of the more expensive online fax services for Mac users.
The two main consumer plans are:
| Plan | Monthly Price | Included Pages |
|---|---|---|
| eFax Plus | $18.99/month | 170 sent + 170 received |
| eFax Pro | $24.99/month | 275 sent + 275 received |
Unlike some competitors such as Fax.Plus or Dropbox Fax, eFax still separates outgoing and incoming page allowances rather than pooling them together.
That means unused incoming pages cannot be applied toward outgoing faxes and vice versa.
Additional pages are charged at around $0.10 per page depending on the plan.
There is also typically:
- A one-time setup fee
- Extra charges for international faxing
- Higher fees for toll-free numbers
International faxing costs vary depending on the destination country and often count as multiple pages against your allowance.
eFax still offers a free trial in 2026, although you usually need to provide payment details upfront. One thing to watch carefully is that cancellation policies can vary by region and some users still report needing to contact support directly to cancel trials.
Getting Started With eFax
Setting up eFax is straightforward and only takes a few minutes.
You can choose:
- A local fax number
- A toll-free US number
- International fax numbers in many countries
- Port an existing fax number from another provider
The ability to use a toll-free number remains useful for businesses wanting a more professional image or nationwide reach.
The web dashboard works well in Safari, Chrome and Firefox on macOS. There’s no installation required and it runs natively on Apple Silicon Macs including M-series Macs.
The interface has improved a lot since earlier versions and is very easy to navigate once you get used to it.
The inbox provides a clear overview of:
- Compose button
- Sent faxes
- Reports
- Signatures
- Contacts
- Settings (Admin)
Faxes can be organized into folders, tagged and searched easily.

Sending Faxes With eFax
Sending a fax with eFax is very simple.
You can:
- Upload PDFs, Word documents, images and other file types
- Add cover pages
- Send to multiple recipients
- Schedule or resend faxes
- Add electronic signatures
eFax supports attachments up to 20MB in size.
One feature still missing compared to some newer competitors is more advanced document collaboration or shared team inbox functionality on lower-tier plans.
Electronic Signatures
eFax includes built-in electronic signing tools which work well for contracts, forms and approvals.
You can create signatures using:
- Mouse or trackpad
- Touchscreen devices
- Typed signatures
For occasional document signing, it works surprisingly well and removes the need for separate e-signature software in many cases.
Sending Faxes By Email
One of the best features of eFax is that you can send faxes directly from your email client without opening the web app.
This works on:
- Apple Mail
- Gmail
- Outlook
- Yahoo Mail
- Other email services
To send a fax by email, you simply:
- Attach your document
- Enter the recipient fax number
- Add “@efaxsend.com”
eFax then converts the email into a fax automatically.
You can also configure multiple authorized email addresses to send faxes from the same account.
Received faxes can be delivered directly to your inbox as:
- TIFF
- eFax’s proprietary EFX format
We strongly recommend choosing PDF format because it’s easier to archive, search and share outside of eFax.
Mobile Apps
The mobile apps are arguably better than the desktop web experience.
The eFax iPhone and iPad app is modern, fast and very easy to use.
Features include:
- Scan documents with the camera
- Add signatures
- Upload files from Files or iCloud
- Receive push notifications
- Forward and archive faxes
For many users, the mobile app is now the primary reason to use eFax because it makes faxing feel far less outdated.
Cloud Storage Integrations
eFax supports integrations with major cloud storage platforms including:
- Dropbox
- Google Drive
- iCloud Drive
- Box
This makes it easier to upload and archive documents directly from cloud storage without manually downloading files first.
Is eFax Secure?
Security is one area where eFax has improved, although there are still some limitations.
Standard features include:
- SSL encryption
- Password-protected accounts
- Secure fax access links
- Encrypted data transmission
However, standard consumer plans still lack some modern security features such as:
- Full two-factor authentication
- Advanced user permission controls
- Detailed audit logging
For healthcare providers and enterprises, eFax does offer HIPAA-compliant business plans through its enterprise offerings.
These plans include:
- HIPAA compliance
- Secure encrypted storage
- Audit trails
- Business associate agreements (BAAs)
For medical offices or organizations handling sensitive patient data, it’s important to use the enterprise version rather than standard consumer plans.
eFax Performance & Reliability
In testing, fax delivery was generally reliable with good transmission success rates.
Document quality was also consistently good, especially when sending PDFs.
Delivery confirmations are fast and failed faxes are clearly flagged.
However, because eFax still relies heavily on traditional phone-based fax infrastructure behind the scenes, international fax speeds can occasionally be slower than purely digital document-sharing services.
How eFax Compares To Other Online Fax Services
Compared to the best fax software for Mac we’ve tried, eFax remains one of the most feature-rich online fax services but also one of the most expensive.
Services like Fax.Plus and Dropbox Fax generally offer:
- Lower pricing
- More modern interfaces
- Better team collaboration tools
- Simpler page allocation systems
However, eFax still stands out for:
- Brand recognition
- International number support
- Long-term reliability
- Mobile apps
- Enterprise compliance options

