How To Roll Back An Office Update On Mac

There’s nothing worse than updating Microsoft Office and finding that it breaks or causes Office for Mac to keep crashing but it’s actually easy to roll back an Office update on Mac. You need to make sure that you were already using a backup solution prior to the update, preferably Apple’s Time Machine (which is included by default in OS X) or another backup programs such as Carbon Copy Cloner or SuperDuper! Here’s how to roll back an Office 2016 or Office 2011 update on Mac using Time Machine.

  1. Select the Time Machine icon in the Menu Bar and select Browse Other Time Machine Disks.roll back office update mac - time machine
  2. Then select the closest date prior to when you applied the update and Office was working fine. You must then go to your Microsoft Office folder and click on the gear cog at the top of the folder window and select Restore “Microsoft Office 2011” to… from the drop down menu.
  3. When prompted, select Applicationsroll back office 2011 update mac - time machine
  4. Click Replace when promptedrevert back to previous office update mac

The next time you start Microsoft Office, make sure that you don’t update until you’re sure that the update is safe to install!

If you have any problems or questions on how to revert back to a previous Office update on Mac, let us know in the comments below. You might also be interested in reading our guide how to fully uninstall Office 2016 for Mac.

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4 Responses

  1. MacHow2
    Kate

    I have the same problem as Peter. Time Machine was not configured on my Mac. Any ideas as to how to get around that?

    Reply
  2. MacHow2
    peter

    I have the same problem although it is clearly because i didn’t have time machine activated for backup. is there a way to undo the office 365 update and revert to my 2011 version?

    Reply
  3. MacHow2
    John Merz

    Today I am trying to rollback a Microsoft Office for Mac 2011 update to my MacBook pro with OS 10.11 (El capitan) from TimeMachine. Problem is my Microsoft User Identity got corrupted and can’t be fixed. I was trying to roll back to early this am (16 Aug 2017) but cannot find the “Browse Other Time Machine Disks”, nor do I find a “Restore Microsoft Office 2011”.
    Please help

    Reply
    • MacHow2
      MacHow2

      It’s unlikely that Time Machine did a backup of your Mac the same morning that things went wrong but there should certainly be a backup for previous days. Can you open or enter Time Machine and see any backups at all?

      Reply

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