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If you’ve had problems getting your HP LaserJet or OfficeJet Printer to work with the latest versions of macOS or on your new M1/M2 Mac, here we show you how to get it working with macOS Ventura, Monterey and Big Sur.

HP Printers are some of the best printers for Macs but updates to macOS Ventura and Monterey have caused driver problems with Officejets such as the HP OfficeJet 9025 and Laserjets including the HP LaserJet Pro M479fdn, HP1102w, P1007, M751dn,  M11, M12, M12W and M13 series.

Many HP LaserJet or OfficeJet Printer users that have either bought a new M1/M2 Mac or updated to the latest version of macOS Ventura, macOS 12.2.1 Monterey and more recently macOS 12.5 have suddenly found it has stopped working or won’t connect to their Mac.

Although many printers will work without drivers on a Mac using AirPrint and Bonjour, some HP all-in-one printers will not meaning you must have the drivers in order to use it with a Mac.

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The problem is when you go to the HP Laserjet website, it appears that the drivers for the latest versions of macOS are available such as macOS 12 Monterey:

hp laserjet drivers m1 mac monterey

However, when you try to install the driver in macOS 12.0.1 Monterey, it does not work with the error message, “This update requires macOS version 12.0 or earlier”.


hp laserjet pro not working mac

It seems the issue is that HP simply hasn’t updated the drivers to be compatible with Ventura, Monterey 12.0.1 and M1/M2 Macs even though it appears on the website that compatible drivers are available.

Fortunately, the solution is quite simple.

Here’s how to make your HP LaserJet or OfficeJet printer work with macOS Ventura, Monterey and M1/M2 Macs.

  • If you’re using an HP LaserJet M11, M12, M12W or M13 printer with macOS Monterey or an M1 Mac you need to download and install this older driver from the HP FTP site.
  • If you’re using any other model of HP LaserJet or OfficeJet inlcuding the P1102W you need to download and install this older version of HP Essentials from the HP FTP site to work with macOS Monterey and M1/M2 Macs.
  • Install the drivers and when the installation has succeeded, go to System Preferences > Printers & Scanners and right-click on the box on the left to select Reset Printing Preferences.
  • You can then add your HP Laserjet printer as normal by clicking on the “+” symbol and you should see that your Mac has detected the printer.

You should now be able to print on an M1/M2 Mac or macOS Ventura and Monterey with your HP Laserjet or OfficeJet Printer.

Installing HP Printers For Mac Using Pacifist

If you have problems downloading either of the two links above, then you can force your HP printer drivers to install on a Mac running Monterey using a free tool called Pacifist.

Pacifist allows you more control over installer files and allows you to install HP drivers on Ventura, Monterey and M1/M2 Macs.

He’s how to install HP printer drivers on Ventura, Monterey and M1/M2 Macs using Pacifist.

  • Install Pacifist on your Mac
  • Download the HP Printer Software Update from Apple.
  • Mount the file by double clicking on the DMG file you’ve downloaded.
  • In Pacifist, select “Open Package” and navigate in Finder to “HP_PrinterSupportManual” to open the file “HewlettPackardPrinterDrivers.pkg”
  • Select “HewlettPackardPrinterDrivers Contents” and at the top of the windows choose Install.

You should now be able to add the HP printer on Ventura, Monterey and M1/M2 Macs normally.

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26 Responses

  1. Hugo

    Hi, I have been using a HP Laserjet pro mfp m28w with my Macbook pro (M1) for a couple months now. Everything worked perfectly until I’ve updated to macOS 12.5.1. Now my computer sees the printer, but can’t push any printing request to it. I tried to delete and re-add the printer though the system preferences; the computer detects the printer but when I try to add it, I end up getting that message: Unable to communicate with the printer at this time. Unable to connect to ‘HP LaserJet MFP M28w (9B081A)._ipps._tcp.local.’ due to an error.
    I also tried to get it set up via HP Smart and HP Easy Start but it ends up the same way.
    Resetting the devices didn’t work either.

    I am thinking it is probably a compatibility problem between the new OS and the printer, because printing from other devices works just fine (iPhone, iPad and even an older macbook air).

    Any idea how I could get this fixed?

    • MacHow2

      Have you tried installing the drivers using Pacifist as outlined in the post? It should make your LaserJet M28w work with your Mac running Monterey.

  2. Jude

    Hi! I clicked on the link “this older version of HP Essentials” and it goes nowhere. I think that might help but I can’t get to it. Thank you.

    • MacHow2

      The link doesn’t lead to a page, it just allows you to download HP Essentials. Just click on “Save File” and then “OK”.


    I have a hp deskjet 3050A J611 series and a new matchbook pro laptop, Monterrey version 12.5.1 How can I get my printer to work with seems that hp did not create a new driver for this.


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